Cozzs Posted February 16, 2018 Share Posted February 16, 2018 Placed bet after accepting risk free bet bonus, while bet bonus was still visible it showed that there was bet eligble to get bet back but never received bet back when i lost it. Now the active bonus is gone since it was certain time period. Link to comment Share on other sites More sharing options...
JeppeL Posted February 16, 2018 Share Posted February 16, 2018 Thanks for letting us know about this @Cozzs and welcome to the community :) @RayL Will have a look at this and see what we can do :)/Jeppe Former Community Manager Link to comment Share on other sites More sharing options...
RayL Posted February 16, 2018 Share Posted February 16, 2018 Hi @Cozzs, as you may have noticed :) the bonus, and some other aspects of the Unibet site, encountered some minor technical issues yesterday! Your bet is now sent to be verified and it will be paid out as soon as possible! Thank you for your patience and understanding! Former Community Moderator Link to comment Share on other sites More sharing options...
GothMoth Posted February 16, 2018 Share Posted February 16, 2018 @JeppeLHere is my bet from yesterday: Link to comment Share on other sites More sharing options...
GothMoth Posted February 16, 2018 Share Posted February 16, 2018 Also there is another problem: Link to comment Share on other sites More sharing options...
Cozzs Posted February 17, 2018 Author Share Posted February 17, 2018 that new risk free bet i received with the return of the last risk free didnt work either seems it has some issues also ? Link to comment Share on other sites More sharing options...
JeppeL Posted February 18, 2018 Share Posted February 18, 2018 Hi guys, really sorry about these promotional issues - Rajmond and I will try and investigate a bit deeper tomorrow, as well as fix any missing Free Bets and the like!/Jeppe Former Community Manager Link to comment Share on other sites More sharing options...
RayL Posted February 21, 2018 Share Posted February 21, 2018 Hi @Cozzs.I had a look around in you account and found 3 Risc Free Bet payouts on the 16th, 20th and 21st of this month,Are you experiencing issues with another promotion, or did I miss something?Let me know and I will gladly follow up on it :) Former Community Moderator Link to comment Share on other sites More sharing options...
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