psrquack Posted February 15, 2018 Share Posted February 15, 2018 Week1: freeroll in the lobby, but nobody gave out the password.Result: freeroll cancelled.Week2: freeroll in the lobby, Darkangel desperately tried to give us the pw, but she missed the deadline. We had a promise for another freeroll one hour later.Result: freeroll cancelled, the substitute never appeared.Week3: freeroll in the lobby and David Lappin gave out the password.Result: great freeroll.Week4: freeroll in the lobby, everything went smooth.Result: great freeroll.Week5: freeroll in the lobby, but suddenly disappeared.Result: no freeroll.Currently no freeroll leads 3-2 but I'm sure we will equalize next week.👍 Link to comment Share on other sites More sharing options...
psrquack Posted February 15, 2018 Author Share Posted February 15, 2018 1 Link to comment Share on other sites More sharing options...
JeppeL Posted February 23, 2018 Share Posted February 23, 2018 @psrquack I know we never got around to replying here until now, but I did see this and it was passed on to the relevant people when we were in London last week, thanks for bringing it up :)/Jeppe 1 Former Community Manager Link to comment Share on other sites More sharing options...
psrquack Posted February 23, 2018 Author Share Posted February 23, 2018 We have another lucky day today. Link to comment Share on other sites More sharing options...
FeelsBadMan Posted February 23, 2018 Share Posted February 23, 2018 @psrquack only 500 stream freerolls this week, not 501, oh the tragedy 😏 Link to comment Share on other sites More sharing options...
psrquack Posted February 23, 2018 Author Share Posted February 23, 2018 @FeelsBadMan: sorry, but I can't accept your opinion. No one forced Unibet to organize this freeroll. It was their own decision. But if they do this then it can be expected to respect the players (and their time) to make a proper and smooth operation. 1 Link to comment Share on other sites More sharing options...
FreedoM Posted February 23, 2018 Share Posted February 23, 2018 @psrquackDon't be so rough on them, they aren't perfect, but they are the best poker room in the world. :lovekiss: Link to comment Share on other sites More sharing options...
FeelsBadMan Posted February 23, 2018 Share Posted February 23, 2018 @psrquack And nobody forces you to play the freerolls, they organize stuff for the viewers, for free, you don't pay anything, and sometimes stuff falls through the cracks. Like this week you know that they're all at the unibet open, how do you expect Ian to stream and give you the password 😏 , with so many freerolls now they forgot to cancel one it happens. Sure it would be nice if evrything would go smoothly, never ever a mistake, but if they don't have enough people for that then the only options are either this imperfect system that has tiny mistakes or just don't have freerolls. Personally I think the first option is better :haha: Link to comment Share on other sites More sharing options...
psrquack Posted February 23, 2018 Author Share Posted February 23, 2018 @FeelsBadMan: sorry, I vote for professionalism instead of freerolls. I don't care how many people they have or where the streamer currently is, if they can't do it on the highest levels (nota bene, they won the operator of the year award) then cancel offering the freerolls. I will watch the streamer if he has a great personality even he don't offer any freerolls like i did when the Butler had the streaming season in the past. 1 Link to comment Share on other sites More sharing options...
FeelsBadMan Posted February 23, 2018 Share Posted February 23, 2018 @psrquack well you can chose not to play them, why should everyone else be punished because you prefer not having them 😞 Link to comment Share on other sites More sharing options...
psrquack Posted February 27, 2018 Author Share Posted February 27, 2018 @JeppeL:I don't know if this a fat loot or a glitch: Link to comment Share on other sites More sharing options...
Livertool Posted March 2, 2018 Share Posted March 2, 2018 I've never understand too, why is it that when something is free, it is suppose to be ok that if they are badly arranged as hell. If you are going to do something then do it right or not at all.And with that being said, i will do raffle of 1 million at monday at 13.00. so stay tuned. ( I reserve to cancel this if my nuts are itchy or have to take s hit at that time) 1 Link to comment Share on other sites More sharing options...
psrquack Posted March 10, 2020 Author Share Posted March 10, 2020 Today the freeroll was cancelled due to the away of the streamer. Could you please look after situations like this in the future @RayL to avoid wasting players time? Thanks. Link to comment Share on other sites More sharing options...
FeelsBadMan Posted March 10, 2020 Share Posted March 10, 2020 @psrquack Holy ❤️♥️❤️ dude, are you for real? It's a freeroll! If you really care about your time that much then you're already wasting your time by playing freerolls and should do something else with that time. I would suggest tournaments with a buyin of over 10€, they rarely cancel and seem more worth your time. :cash::cash:👍 Link to comment Share on other sites More sharing options...
psrquack Posted March 10, 2020 Author Share Posted March 10, 2020 @FeelsBadMan: thanks for your comment. I really appreciate it. It was really forwarding. Please don't forget the community guideline:Much love. Link to comment Share on other sites More sharing options...
FeelsBadMan Posted March 10, 2020 Share Posted March 10, 2020 @psrquack trolling employees constantly is not the communication and exchange of opinion that is encouraged, do you do the same when you order food at the restaurant? cause in that case it's likely that they add some extra flavoring to your food 😏 1 Link to comment Share on other sites More sharing options...
psrquack Posted March 10, 2020 Author Share Posted March 10, 2020 Sorry, but I reported a misfunction of the client only. If you interprete this as trolling then I can't help you.I think we all here to make the run of client smooter and make the community as a happy family. I would be so sad, it you aren't here to make things better and help solving cases instead of calling members as a troll.:teardrop: Link to comment Share on other sites More sharing options...
FeelsBadMan Posted March 10, 2020 Share Posted March 10, 2020 Lol, please dude, it's not my first time dealing with a troll, this isn't a malfunction of the client and you know it, this isn't the first time you come with silly demands, if it was noone would bat an eye at it, you aren't trying to improve the client in this case, you're just one of those people that gets a kick out of treating people that provide you with a service like you own them, like you should be the center of their universe for your 1€ of rake that you contribute a month. Link to comment Share on other sites More sharing options...
FreedoM Posted March 10, 2020 Share Posted March 10, 2020 giphy 1 Link to comment Share on other sites More sharing options...
psrquack Posted March 10, 2020 Author Share Posted March 10, 2020 Your opinion is very important and i'm happy I could read it. I suggest you sharing it more often. Thanks again. Love.Before derailing the thread I would like to give an option how we could avoid client malfunctions like we are speaking above. It would be great deleting the freeroll as streamer let the team know he isn't available to stream or you can write here (among the green box news) that freeroll would be terminated today. I hope together we could build a greater community. Thanks. Link to comment Share on other sites More sharing options...
FeelsBadMan Posted March 10, 2020 Share Posted March 10, 2020 There are a lot more important things that should be in the news box than it being spammed with freerolls you want a password to. If you want an update if a stream isn't happening follow their twitters, it's that simple. If you don't care about the streams and just want freeroll, well, it's a freeroll for the stream, it's not really made for you, you just happen to be able to get in cause it's so easy to get the password. As for the streamer letting the team know, when they can they do it, Ian did it today for example. If there's a family emergency of some sort, or something happens in the outside world, you know the outernet, far away from psrquakland, you bet your ass that a freeroll won't be their number 1 priority. Why didn't they get cancelled? Who knows, maybe nobody was available at work at the time to cancel them, or maybe someone tried and the backend didn't really colaborate as it has many times in the past. Ultimately it's just a freeroll, expecting disproportionately high resources to be spent on making the freeroll experience perfect is ridiculous, especially since nobody lost anything due to it. Link to comment Share on other sites More sharing options...
pinki Posted March 10, 2020 Share Posted March 10, 2020 Silance! Both of you! 😀or I will release Kraken ... tffuuu @WuDu :Cool: 1 "Small opportunities are often the beginning of great enterprises." Link to comment Share on other sites More sharing options...
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