Pyro Posted February 11, 2018 Share Posted February 11, 2018 Hello,As several other players have reported, the 5man SNG games got frozen around 1:55 GMT tonight. Restarting the poker client several times didn't help at all.Here is the list of the games I was taking part in that have been affected, with the signature of the game and the buyin:sg2a568d 10 EUR sg2a568f 25 EUR sg2a5690 10 EUR sg2a5691 25 EUR sg2a568e 25 EUR sg2a5692 25 EUR I'd like to request a ticket reimbursment based on my tournament equity in the games as one of the games was already in the HU stage and two were three-handed. Hope you guys can help to smooth out this kinda unpleasant situation :) Link to comment Share on other sites More sharing options...
Blacknight71 Posted February 11, 2018 Share Posted February 11, 2018 well im in second place.. will it ztart or what.. amazing many tables u got Link to comment Share on other sites More sharing options...
Magicadil Posted February 11, 2018 Share Posted February 11, 2018 Everything will get sorted out but you will probably need to wait 1-2 days for refunds. I debateShould I smile like everything's good and pretend that life is greatOr should I let the world see the real me and not hide this painI tried to be like the rest of y'all, sorry I just can'tI'ma probably die this way Link to comment Share on other sites More sharing options...
Blacknight71 Posted February 11, 2018 Share Posted February 11, 2018 well im not plsed with just refounds Link to comment Share on other sites More sharing options...
RayL Posted February 11, 2018 Share Posted February 11, 2018 The issue was raised to our Poker team and refunds are requested. For further Bug reports please follow the escalation procedure found in the link bellow: https://www.unibetcommunity.com/t5/General-Poker/Poker-Bug-Report-How-to/m-p/134662#M22216 Regards /Ray Former Community Moderator Link to comment Share on other sites More sharing options...
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