JohnJohn Posted January 19, 2018 Share Posted January 19, 2018 Hi I used to love Unibet even tho the software is not very good. But now its literally unplayable. two or three months ago my game started crashing randomly, I have no idear about what triggeres exept i know i can not minimize a window, it makes the software crash alot. But the last three times I have opened the software it just crashes instantly after a tabel opens. Here is some screenshots of me testing if the bug had been fixed. You can keep my 2 euro if its gets fixed soon XD Link to comment Share on other sites More sharing options...
Unibet-Cédrick Posted January 22, 2018 Share Posted January 22, 2018 Hi @JohnJohn,Thanks for reporting this. It looks very much like the same issue described in: https://www.unibetcommunity.com/t5/Bug-Reports/Client-completely-shutting-down-at-random/idi-p/128432/jump-to/first-unread-messageWe're currently working very hard to solve this problem and it would be very helpful if you could send us the following:dxdiag screenshots1. To run dxdiag press windows key + R and enter dxdiag2. Please take a screenshot of 'System' and 'Display 1' tabs.3. As detailed explanation as possible of the issueCould you please send this to contact@unibetcommunity.com?Sorry for any inconvenience.Thanks,Cédrick Link to comment Share on other sites More sharing options...
JohnJohn Posted January 22, 2018 Author Share Posted January 22, 2018 Done Link to comment Share on other sites More sharing options...
Unibet-Cédrick Posted January 25, 2018 Share Posted January 25, 2018 Hi @JohnJohn,Thank you for sending us the information.Our devs had a look at it and thinks that the issue is probably is the same reported in: https://www.unibetcommunity.com/t5/Bug-Reports/Client-completely-shutting-down-at-random/idi-p/128432/jump-to/first-unread-messageYesterday we had a new poker client release where we added imporvements to the stability to prevent such crashes. This might have solved the issue for some players so I suggest to give it another try. Note that we're still working on resolving this issue and we'll keep posting updates on the situation.Thanks,Cédrick Link to comment Share on other sites More sharing options...
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