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Unibet Poker has been crashing almost everytime i open the client


JohnJohn

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Hi I used to love Unibet even tho the software is not very good. But now its literally unplayable. two or three months ago my game started crashing randomly, I have no idear about what triggeres exept i know i can not minimize a window, it makes the software crash alot. But the last three times I have opened the software it just crashes instantly after a tabel opens. Here is some screenshots of me testing if the bug had been fixed. You can keep my 2 euro if its gets fixed soon XD


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Hi @JohnJohn,

Thanks for reporting this. It looks very much like the same issue described in: https://www.unibetcommunity.com/t5/Bug-Reports/Client-completely-shutting-down-at-random/idi-p/128432/jump-to/first-unread-message

We're currently working very hard to solve this problem and it would be very helpful if you could send us the following:

dxdiag screenshots

1. To run dxdiag press windows key + R and enter dxdiag

2. Please take a screenshot of 'System' and 'Display 1' tabs.

3. As detailed explanation as possible of the issue

Could you please send this to contact@unibetcommunity.com?

Sorry for any inconvenience.

Thanks,

Cédrick

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Hi @JohnJohn,

Thank you for sending us the information.

Our devs had a look at it and thinks that the issue is probably is the same reported in: https://www.unibetcommunity.com/t5/Bug-Reports/Client-completely-shutting-down-at-random/idi-p/128432/jump-to/first-unread-message

Yesterday we had a new poker client release where we added imporvements to the stability to prevent such crashes. This might have solved the issue for some players so I suggest to give it another try. Note that we're still working on resolving this issue and we'll keep posting updates on the situation.

Thanks,

Cédrick

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