yarik_gr Posted January 17, 2018 Share Posted January 17, 2018 Can't login into poker client. This is what happens after I push "Log In" button. The thing is that after a couple of tries I finally logged in, but then I closed the app and now I can't log in again! Why does that keep happening? I'm afraid to play, there are new problems with software every week! Link to comment Share on other sites More sharing options...
nekoneko Posted January 17, 2018 Share Posted January 17, 2018 Are you keeping the window on top ?I noticed mine showing the way you do everytime i click to login but at same time i open something else, like chrome, firefox etc, and it covers the client. After that it won't go further. But if i click login and keep the client on top works fine for me. Link to comment Share on other sites More sharing options...
yarik_gr Posted January 17, 2018 Author Share Posted January 17, 2018 @nekoneko wrote:Are you keeping the window on top ?I noticed mine showing the way you do everytime i click to login but at same time i open something else, like chrome, firefox etc, and it covers the client. After that it won't go further. But if i click login and keep the client on top works fine for me.I keep it on top. Sometimes I can't login, but everything is always fine when I restart the client, but I had such problem maybe once in a week before, but now I'm still can't log in after more then 10 tries. Link to comment Share on other sites More sharing options...
FeelsBadMan Posted January 17, 2018 Share Posted January 17, 2018 Have you tried clearing cache and cookies in internet explorer? It seemed to fix issues like this in the past. If not, completely uninstall and do a clean install from the website, update all drivers etc... Link to comment Share on other sites More sharing options...
GraceKelly Posted January 18, 2018 Share Posted January 18, 2018 +1 Can't login :( Link to comment Share on other sites More sharing options...
yarik_gr Posted January 18, 2018 Author Share Posted January 18, 2018 @JeppeL @RayL @Unibet-CédrickI reinstalled the app and finally logged in, BUT then I tried to log in and I can't do it again! Ok, I cleared the cash and cookies as @FeelsBadMan adviced and logged in again, BUT after another try I can't do it again! Looks like I need a dozen of tries now just to log in.The thing is that software is awful! A lot of monthes ago I had a crush and ask for refund, but it was about 5 euro and support ask me to send them something, I decided not to waste my time and just forgot about it. Then I saw LOTS of crushes after closing a table, firstly I thought that the problem was in my old laptop, but then I bought to myself a new one and saw a post at the Community that I'm not the only one with such problem and Unibet did nothing with it for a monthes. And what now? Just imagine you play 5-6 tables, then you close one and it's a lottery, especially now when you can login only after a dozen of tries. And all of us for sure remember that cases when you are playing and just can't see the tourney info. You are deep and can't even know how many people ale left before the ITM and how to play. And for me it seems that problems only get bigger! I'm the patient man, this site is so sweet! Community are so friendly, promos are so great, field are mostly consists of recreational players, but this software is a disaster! P.S. Also I have some problems with Web version, I can log in at the site after lots of tries too. Link to comment Share on other sites More sharing options...
Causality Posted January 18, 2018 Share Posted January 18, 2018 I've had the same problem as @yarik_gr.I have to login in multiple times to get on and the phone app doesn't work at all for me. Link to comment Share on other sites More sharing options...
WWhite Posted January 18, 2018 Share Posted January 18, 2018 I am exactly with the same problem, and the page for casino games and bets is also not working :( Link to comment Share on other sites More sharing options...
psrquack Posted January 18, 2018 Share Posted January 18, 2018 @WWhite wrote: I am exactly with the same problem, and the page for casino games and bets is also not working :(Are you sure that thing is independent from your country's legislation? Because some betting companies homepage are blocked by my internet provider due to legal issues. Link to comment Share on other sites More sharing options...
WWhite Posted January 18, 2018 Share Posted January 18, 2018 @psrquack I do not know, but now the casino and betting page has already opened, everything normal. but the poker room, I can not open it :( Link to comment Share on other sites More sharing options...
yarik_gr Posted January 18, 2018 Author Share Posted January 18, 2018 @WWhite wrote: @psrquack I do not know, but now the casino and betting page has already opened, everything normal. but the poker room, I can not open it :(I contacted support and they said that they will take a look and answer me in 1-2 days, so if the problem was in country I believe they must know about that. Link to comment Share on other sites More sharing options...
WWhite Posted January 18, 2018 Share Posted January 18, 2018 I was able to log into the poker room right away, logged in without any problems Link to comment Share on other sites More sharing options...
yarik_gr Posted January 18, 2018 Author Share Posted January 18, 2018 @WWhite wrote: I was able to log into the poker room right away, logged in without any problems@WWhite Lucky one. 😃 Link to comment Share on other sites More sharing options...
WWhite Posted January 18, 2018 Share Posted January 18, 2018 I was playing the web, I was watching when I could get into the poker room, and I was lucky to get it :) Link to comment Share on other sites More sharing options...
Merenitsu Posted January 18, 2018 Share Posted January 18, 2018 I today lost about 7-8 euros from departures from poker client's time bets in cash games. it's time to rest today. Link to comment Share on other sites More sharing options...
Sweeedeeen Posted January 18, 2018 Share Posted January 18, 2018 I have problems with login today from early morning. And i cant login into my account at unibet site. I press login button, then browser write connecting and try to open https://ru11.unibet.com , then connection timeout Link to comment Share on other sites More sharing options...
yarik_gr Posted January 18, 2018 Author Share Posted January 18, 2018 @Sweeedeeen wrote: I have problems with login today from early morning. And i cant login into my account at unibet site. I press login button, then browser write connecting and try to open https://ru11.unibet.com , then connection timeout@Sweeedeeen %100 same problems. Link to comment Share on other sites More sharing options...
yarik_gr Posted January 18, 2018 Author Share Posted January 18, 2018 The guy from the support said that this is the problem with the russian site and their team are working to fix it asap. Link to comment Share on other sites More sharing options...
Sweeedeeen Posted January 18, 2018 Share Posted January 18, 2018 So bad, other guys grinding bootcamp promotion while i wait fixing of russian site :) Link to comment Share on other sites More sharing options...
evivan86 Posted January 19, 2018 Share Posted January 19, 2018 same problem pereodically occurs on my poker client. It started yesterday and since I can't log in for few hours, than client works normally for few hours and same problem occurs once again. Link to comment Share on other sites More sharing options...
evivan86 Posted January 19, 2018 Share Posted January 19, 2018 still unable to log in. Does any one else have the same porblem today? Link to comment Share on other sites More sharing options...
GraceKelly Posted January 19, 2018 Share Posted January 19, 2018 +1Can't login :waterfall: Link to comment Share on other sites More sharing options...
Merenitsu Posted January 19, 2018 Share Posted January 19, 2018 2 days 2 day problems Link to comment Share on other sites More sharing options...
Merenitsu Posted January 19, 2018 Share Posted January 19, 2018 Link to comment Share on other sites More sharing options...
TTABKATA Posted January 19, 2018 Share Posted January 19, 2018 @Merenitsu, try to openhttps://www.unibet.com/https://www.unibet.eu/ Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.