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I think that LC agent doesn't like me


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Hey all!

I've tried to made a ticket exchange via LC but after i was connected with the same agent the same thing happened again. I can't draw any other inference that I'm on a black list of this agent.


Some minutes later I reconnected to chat and asked about the transcript of tha conversation above. I got the same answer as in my linked previous post.


That's all folks.

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@JeppeLjust a quick note: I'm sure you have checked the linked topic too. Is it possible to ask Marco how he found the similar missed conversation(check his comment). If it was  just a missed connection could you forward a request to the tech team that in similar situation (error in agents side) system would break the connection and didn't let wait the user more than 10 minutes? It would be a very user friendly feature. Thank you!

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