star8687 Posted November 20, 2017 Share Posted November 20, 2017 Hi, few minutes ago was all good, but now i can't acces my account. Please @MarcoV or @JeppeL can you take a look?Thank you! Success is the ability to go from one failure to the next without any loss of enthusiasm. Link to comment Share on other sites More sharing options...
yarik_gr Posted November 20, 2017 Share Posted November 20, 2017 Same problem! Also I finished 2nd in the MTT and still see no prize money in my poker lobby, which is works. Link to comment Share on other sites More sharing options...
FreedoM Posted November 20, 2017 Share Posted November 20, 2017 I have the same problem in the webpage "Your account is currently unavailable Reactivate your account now." this happened after i gave my account nr to unibet on twitter for that 10 freespins. Link to comment Share on other sites More sharing options...
DepchZ Posted November 20, 2017 Share Posted November 20, 2017 Several other's have the same problem, me included. I was going to go check my account number for the Twitter comp. :) There's a rush at their chat service, even crashed a few times while waiting. I'm sure they'll fix this soon, was thinking of making a thread as well. :) Link to comment Share on other sites More sharing options...
star8687 Posted November 20, 2017 Author Share Posted November 20, 2017 Hi @yarik_gr did you have participated to unibet twitter thingi? Success is the ability to go from one failure to the next without any loss of enthusiasm. Link to comment Share on other sites More sharing options...
TTABKATA Posted November 20, 2017 Share Posted November 20, 2017 Same here Link to comment Share on other sites More sharing options...
yarik_gr Posted November 20, 2017 Share Posted November 20, 2017 @star8687 Not sure. Maybe a long time ago. Link to comment Share on other sites More sharing options...
JeppeL Posted November 20, 2017 Share Posted November 20, 2017 Sorry guys, login issues now and we're looking to solve it - it's affecting random customers across all Unibet sites :( Former Community Manager Link to comment Share on other sites More sharing options...
BillyR23 Posted November 20, 2017 Share Posted November 20, 2017 Thanks for the info Jeppe and hopefully this issue will be fixed soon :) You cannot have a positive life and a negative mind... Link to comment Share on other sites More sharing options...
JeppeL Posted November 20, 2017 Share Posted November 20, 2017 Looks to be working again now :) Former Community Manager Link to comment Share on other sites More sharing options...
SCOBY Posted November 20, 2017 Share Posted November 20, 2017 to me it started to work I criticize what I don't like"!!! Link to comment Share on other sites More sharing options...
Livertool Posted November 20, 2017 Share Posted November 20, 2017 It´s working :) @JeppeL wasn´t i suppose to be able to log in here though couldn´t log in to unibet? Link to comment Share on other sites More sharing options...
JeppeL Posted November 20, 2017 Share Posted November 20, 2017 @Livertool I don't believe so, to log in here you must be logged into your Unibet account. The people writing here were people who were already logged in, as our community site won't automatically log you off if there are issues with Unibet.com or another Unibet market site :) Former Community Manager Link to comment Share on other sites More sharing options...
Livertool Posted November 20, 2017 Share Posted November 20, 2017 @JeppeLOk, i just remember that someone suggested that you could log in here even if couldn´t in Unibet and i believe it was accepted but apparently not working yet. Link to comment Share on other sites More sharing options...
JeppeL Posted November 20, 2017 Share Posted November 20, 2017 @Livertool I'll have to check if I can find that. It's always been the idea that you need to be logged in both places, so we can now that the person we're actually talking to is the account holder. I don't have recollection of us being able to change that though. Former Community Manager Link to comment Share on other sites More sharing options...
Livertool Posted November 20, 2017 Share Posted November 20, 2017 @JeppeLhttps://www.unibetcommunity.com/t5/Unibet-Idea-Exchange/Keep-community-active-when-unibet-account-blocked/idi-p/104216/jump-to/first-unread-message Link to comment Share on other sites More sharing options...
JeppeL Posted November 20, 2017 Share Posted November 20, 2017 Thanks! That one is being developed by other members within our team as they're setting up the rules for when an account needs to be blocked from play but still have login access.It'll be working for when an account is blocked, e.g because of a document request, and the login would still register access to go on here as well as your Unibet account, you just won't be able to play. But for a situation like today where basically all sites were down for a bit, community access isn't something we can fix. /Jeppe Former Community Manager Link to comment Share on other sites More sharing options...
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