GothMoth Posted November 9, 2017 Share Posted November 9, 2017 I'm waiting for a withdrawal from Friday 03/11: Reference No: 1252788041There were some issues as I recall with Friday withdrawals in the past.I made another one yesterday and it just have arrived.Any info would be helpful :Smile: Link to comment Share on other sites More sharing options...
JeppeL Posted November 9, 2017 Share Posted November 9, 2017 @GothMoth Both of the withdrawals has been processed in our system, so if first one isn't received yet it seems the transaction might be stuck within the banking system. We can get in touch with our payments team and have them look into it, but to confirm the withdrawal isn't received, we kindly ask that you send us a bank statement showing transactions from the 3rd up until todays date. Also, to get in touch with your bank and have them release the transaction, please give an email address for a person in your bank that we can contact regarding the matter.I realize this is an annoying process, but we can't do anything directly from here in the systems as we've processed the withdrawal already :( Former Community Manager Link to comment Share on other sites More sharing options...
GothMoth Posted November 13, 2017 Author Share Posted November 13, 2017 Just have received the money 😃 Link to comment Share on other sites More sharing options...
JeppeL Posted November 13, 2017 Share Posted November 13, 2017 Happy to hear it :) Former Community Manager Link to comment Share on other sites More sharing options...
Bar Posted November 13, 2017 Share Posted November 13, 2017 Was it on debit card? how long have you been waiting for? Link to comment Share on other sites More sharing options...
GothMoth Posted November 13, 2017 Author Share Posted November 13, 2017 No bank. From 3th. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.