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Hi @Nib,

I checked your account and there has been two requests of electronic verification: one is already completed while the other, a MYDIGIPASS verification still remains. Do you know how to complete this? If not, I'll be happy to check up on how that works specifically :)

Besides that, I don't see any requests for documents as those only happen when a withdrawal is actually requested, but there's a good chance it won't be needed as long as the electronic verification is done. So lets cross that bridge when we get there, if you get a doc request we're more than happy to help :)


Former Community Manager
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