Wrong result

[hederr]

Hi 

i was watching the Utd vs Liverpool game and i put in a very small bet on liverpool getting the first corner between 85:00 and 89:59. 

Liverpool were awarded with a corner in the 89th minute, and i know as i was watching the game. 

Along with that https://www.thesun.co.uk/sport/football/4660158/liverpool-vs-manchester-united-live-score-premier-league/ if you look here, it says liverpool were awarded a corner in the 89th minute. 

Hopefully you can fix this. Thanks

[VikingsAF]

Hey there,

Normally this will be fixed when you are right :)

It's always interesting for us if you place a screenshot of your bet here (with the bet amount whitened out if you want too). That way we can see whether there is maybe something else that's going on :)

 

[JeppeL]

@hederr Thanks for posting about this, I'll see if the bet is corrected automatically within long and if not, then get in touch with the sportsbook. If the bet has been settled incorrectly initially, there's a good chance someone else has gotten in touch customer support about it as well, I'll keep you posted :)

/Jeppe

[JeppeL]

@hederr The bet represented the number of kicks taken within the time period, do you if the kick was physically taken within the period or just after? This is usually the case, especially with corners at the end of a match usually taking longer.

/Jeppe

[hederr]

I think the corner was taken in the 90th minute, but the bet is very much represented as the amount of corners given in the time period. 

Because it says "first cornerkick given within this time period", as the corner was given by the referee within the time period, i still won the bet or is there some rule i don't know about? 

Thanks for your help

[JeppeL]

@hederr Please point me towards where you see that kind of phrasing for the corner market, checking unibet.com it appears as such:

It's the rule we use for all corner bets, that it's the time of execution that counts - I wish I had more exciting news, but the bet seems to be settled correctly and how we normally do it.

/Jeppe

[hederr]

It says First Corner (Time period ), so if a corner is given in that time period you should win the bet, no discussion. Players can drain time, there can be injuries and other circumstances which can make the time from the corner be prolonged. Basically you are saying i would have won the bet if oxlade-chamberlain would have taken the corner a couple seconds quicker? If a corner is awarded in the 86th minute but not taken before the 90th minute, does this still apply?Somebody in the crowd could have held on to the ball? Substitutions? It was a very very very small bet so i am not really mad, i just think that it should be written clearer that the kick has to be taken because i have always assumed that the corner has to be given.

[BonusPater]

Not going to comment on your interpretation of the bet, but I do agree that a small change to the entire title wouldn't do any damage. Instead of having it as "First Corner", simply replace it with "First Corner Taken".

It's of course about finding a balance, as not all details can be shown on the betting page, and some have to be explained in the T&C, but in this case it should be worth it, just adding that one word. Just my five cents

[JeppeL]

@hederr I agree that it could be written clear on the bet description, even with just one word as BonusPater suggests and we'll pass along the feedback. But as for the bet itself, I think it's fair to do settlement from the time of the kick being taken. You're right that theoretically there could be a big gap between the ball going to corner before the kick being taken(though this could also happen from the previous interval into the relevant one), but here we have to trust the leagues of which we offer bets to maintain a professional way of running the games without unnecessary delays.

/Jeppe