Frederickx Posted September 28, 2017 Share Posted September 28, 2017 Hello!I'm a new member, so maybe this is a pretty stupid question but I have to ask it to be sure.- I can only transfer the 'cash' money (the amount in black) to my bank account, is that right?- What is needed to change the bonus balance (amount in green) in 'cash' money? Thank you! Link to comment Share on other sites More sharing options...
Livertool Posted September 28, 2017 Share Posted September 28, 2017 Here are the wagering requirements:https://www.unibetcommunity.com/t5/Community-Promotions/Wagering-requirements/m-p/63#M1 Link to comment Share on other sites More sharing options...
MarcoV Posted September 28, 2017 Share Posted September 28, 2017 Hi @Frederickx. It's not a stupid question at all :)We've explained how the bonus works here - especially the 2nd video should be helpful for you.I've sent you a PM with some info on how much you've wagered and how much you still need to wager in order to complete the bonus. Usually, I would post it here but I wasn't sure if you wanted the information to be shown in this thread since you hid some of the information on the bonus in the screenshot.Let me know if you have any further questions :) Former community moderator Link to comment Share on other sites More sharing options...
Kingston666 Posted November 14, 2017 Share Posted November 14, 2017 I placed a bet of 100 SEK that Italy would beat Sweden yesterday. 100 SEK that I accepted as a bonus offer. Italy did not win the game so 100 SEK should be refunded to my account. How long does one have to wait for the refund? Link to comment Share on other sites More sharing options...
Livertool Posted November 14, 2017 Share Posted November 14, 2017 @Kingston666Are you talking about some risk free bet or bonus money? Link to comment Share on other sites More sharing options...
Kingston666 Posted November 15, 2017 Share Posted November 15, 2017 I am talking about a risk free bet. The bet was placed over 48 hours ago and I have not received the money back.Anyone knows what the deal is? I clicked "accept bonus" before I placed the bet. Link to comment Share on other sites More sharing options...
Livertool Posted November 15, 2017 Share Posted November 15, 2017 Was the odds over 1.4? If it was, it should be in your account basically right away when the bet is settled. This could be case of @MarcoV or @JeppeL :D Link to comment Share on other sites More sharing options...
Kingston666 Posted November 15, 2017 Share Posted November 15, 2017 Found out now, my mistake. Any how, it would be better if Unibet made it more clear, that they really highlight the nature of the bet. For example "Are you sure that you want to use your Safe bet or something similar. Better for us alcoholics who reach an IQ level sub100 at times. Link to comment Share on other sites More sharing options...
Magicadil Posted November 15, 2017 Share Posted November 15, 2017 @Kingston666 wrote:Found out now, my mistake. Any how, it would be better if Unibet made it more clear, that they really highlight the nature of the bet. For example "Are you sure that you want to use your Safe bet or something similar. Better for us alcoholics who reach an IQ level sub100 at times.Put down the alcohol then. It's not good for you! I debateShould I smile like everything's good and pretend that life is greatOr should I let the world see the real me and not hide this painI tried to be like the rest of y'all, sorry I just can'tI'ma probably die this way Link to comment Share on other sites More sharing options...
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