supermao Posted August 15, 2017 Share Posted August 15, 2017 Updated app yesterday. Played nl 25 today, called 3bet pre with 97cc. Flopped pair&open ended straight flush draw. Lead into and tried to push over but app was frozen. All else worked, hadde to hard reboot klient.In contact with support was told no refund when disconnect, yeah I was forced to do that because no response whatsoever with client. Link to comment Share on other sites More sharing options...
JeppeL Posted August 17, 2017 Share Posted August 17, 2017 @supermao We'll forward this to the poker team for them to have a look, please remain patient though, we need some guys back from holidays, so will be a while for a case like this. /Jeppe Former Community Manager Link to comment Share on other sites More sharing options...
supermao Posted August 28, 2017 Author Share Posted August 28, 2017 FFS it happened again. Nut flush on river. Checked to and I bet. Got reraised and tried to get in another raise and app froze. Had to hard reboot klient but was folded out before I got in.Some hand before 564717467 I belive. I had A7h. Either fix client or extend disconnect so it's possible to reopen client before folded out. Massive tilt here now, if this continues I'll have to find a better solution. Supermao Link to comment Share on other sites More sharing options...
supermao Posted September 19, 2017 Author Share Posted September 19, 2017 Any news? Think using +/- to adjust bet size is what caused client to freeze. Link to comment Share on other sites More sharing options...
JeppeL Posted September 19, 2017 Share Posted September 19, 2017 @supermao Sorry but not as of yet, from the looks of it isn't something that's been widely reported, so we have to ask for a bit more information to investigate further. Is it possible for you to provide the model of the device as well as the Android version you're using? If you could provide a screenshot of the error should it happen again, that would be highly appreciated as well./Jeppe Former Community Manager Link to comment Share on other sites More sharing options...
supermao Posted September 19, 2017 Author Share Posted September 19, 2017 Samsung note 5 sm-n920c Android 7.0 I'll grab a screenshot if it happens again, will not show anything more then a frozen table though. Link to comment Share on other sites More sharing options...
JeppeL Posted September 21, 2017 Share Posted September 21, 2017 Great, thanks a lot @supermao! Do you know if there's any specific course of action which leads to the freeze, or does it happen consistently when using the plus and minus buttons for the bet size? It's totally fine if you don't have this specific information, consider it a bonus question :) Former Community Manager Link to comment Share on other sites More sharing options...
supermao Posted September 22, 2017 Author Share Posted September 22, 2017 Maybe, I've used the + button with nothing happening. However ++++ then a - seemed to screw things up. Link to comment Share on other sites More sharing options...
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