wrong bet settlement

[wf1205]

bayern munchen got 4 corners in the 1st half.

not 3. they got 4th at 46 mins

please check

[MarcoV]

Thanks for letting us know, @wf1205. It's also reported by other customers and we're looking into it. I'll post as soon as I have an update :)

[wf1205]

clearly it was 4 corners if you seen the live stream. takes so long to update？

[MarcoV]

@wf1205, our sportsbook team said that there were only 3 corners in the first half. Do you have a link that states otherwise? Would be helpful to have if I need to reopen the case. I've checked a few myself but couldn't find any site that shows 4 corner kicks during the first half.

[wf1205]

first of all，thanks for the reply！

it is very very strange I watched the whole 1st half bayern had the 4th corner at 45+1，why the trader defined the 4th corner at the second half 46 mins？

twisting the truth！

[wf1205]

http://www.espn.co.uk/football/commentary?gameId=480495

this is the espn commentary. 45' corner

[steppek77]

---

@wf1205 wrote:

http://www.espn.co.uk/football/commentary?gameId=480495

this is the espn commentary. 45' corner

---

It is no doubt about that. 4 corners in the 1st half.

[Livertool]

http://www.totalcorner.com/match/corner_stats/66429410

[wf1205]

they have denied the truth again，they only trust their official source which is wrong. 

any other officials which can help us to fight against this wrong betting settlement？

[MarcoV]

Thanks a lot for providing the links, guys. I've reopened the report and included this thread in it.

I'll let you know as soon as I have an update.

[MarcoV]

Got an update yesterday:

After reviewing the First Half of this match, there was indeed a fourth Corner Awarded at 45:00 + 1:04.  We have then already adjusted and resettled the results accordingly.

We apologize for the inconvenience this has caused and thank you for your patience.

Thanks a lot for reporting!

[Livertool]

And it only took 2 days to figure it out :D

Well better late than never :)

[MarcoV]

The bet was corrected yesterday. I should've updated the thread back then but didn't notice the email I received regarding the update.

Usually it doesn't take much time to see if there's an error or not but when the sources have different information, we need to investigate a bit further. We need to be 100% sure before making such a change, as we don't want to change the outcome of one bet and then find out that it was settled correctly in the first place.

[Livertool]

It is all good :)

I bet there was pretty mad players yesterday though, who went to their account and there was money taken because wrong settlement. I know it pisses me of everytime it happens,especially when account goes to - balance. But i guess you cant avoid for these to happen time to time, there for i knowadays doublecheck the results if i won so i wont gamble money that is going propably vanish from my accout :)