Reinrebane Posted July 8, 2017 Share Posted July 8, 2017 Hello, Estonian players got 5 Free spins in super flip. I. Activated bonus 11 hours Ago but still waiting my spins...when i get these? Link to comment Share on other sites More sharing options...
Svea91 Posted July 8, 2017 Share Posted July 8, 2017 I waiting too Link to comment Share on other sites More sharing options...
Reinrebane Posted July 8, 2017 Author Share Posted July 8, 2017 Yes Link to comment Share on other sites More sharing options...
JeppeL Posted July 8, 2017 Share Posted July 8, 2017 @Reinrebane No fake promos here! Any chance you could post a link to the promotion and I'll try and look it into it? Former Community Manager Link to comment Share on other sites More sharing options...
Ametrine Posted July 8, 2017 Share Posted July 8, 2017 I got my 5 free spins right after I accepted bonus offer, did not win anything with them though 😏@Reinrebane Maybe contact live chat to find a solution for your issue quicker (because the promo is only available today, it would be best to get a fast response)? Just click the 'Live chat' button on this page: https://www.unibet.com/help/contactEdit: Ah, I see Jeppe is on it already :Thumbsup: @JeppeL it's just a front page banner bonus offer - to celebrate an estonian tennis players (Anett Kontaveit) successful Wimbledon performance, it's offering 5 free spins on Super Flip - when you click it, it takes you to bonus offers page where you can accept it. I remember seeing a small text that it could take a bit longer (can't remember if it was 1 day or 1 hour, but that the spins will be added eventually) I got lucky and got my spins instantly :Smile: Link to comment Share on other sites More sharing options...
Reinrebane Posted July 8, 2017 Author Share Posted July 8, 2017 https://www.unibet.ee/myaccount/mybonus/activebonuses Link to comment Share on other sites More sharing options...
JeppeL Posted July 8, 2017 Share Posted July 8, 2017 @Reinrebane @lilleke21 These free spins can sometimes take longer than for others due to their technical specifications - sorry for the inconvenience. If you still can't access them within 24 hours of accepting the offer, please write here again and we'll issue some replacement spins on another game. Wish I could press on a button and solve it straight away for you guys, but this is the best we can do at the moment to be fair all around./Jeppe Former Community Manager Link to comment Share on other sites More sharing options...
Reinrebane Posted July 9, 2017 Author Share Posted July 9, 2017 Yep I Still waiting my spins... Link to comment Share on other sites More sharing options...
Svea91 Posted July 9, 2017 Share Posted July 9, 2017 I didnt got it too. Its a second time when i got fake promo. And i am a Active players. I never got Free spins or bonuses Link to comment Share on other sites More sharing options...
JeppeL Posted July 11, 2017 Share Posted July 11, 2017 @Svea91 @Reinrebane @lilleke21 I've contacted the bonus department about having replacement spins added, I'll get back to you soon as I hear anything! Former Community Manager Link to comment Share on other sites More sharing options...
JeppeL Posted July 11, 2017 Share Posted July 11, 2017 @Reinrebane @Svea91 5 free spins has been added for Starburst and they should be available now. @lilleke21 You've already received the replacement spins, I assume via contact with customer support :) Former Community Manager Link to comment Share on other sites More sharing options...
Reinrebane Posted July 11, 2017 Author Share Posted July 11, 2017 Thank you very much :) Link to comment Share on other sites More sharing options...
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