ianbeany Posted June 14, 2017 Share Posted June 14, 2017 Hi, when I try and deposit using my usual debit card I get the message "Something techy just happened and our server didn't like it. Please try again later or contact us through the help centre. "I've also just tried to add a new different card but when I start typing the number in it says "Card number not recognised. Please check this is correct and contact us if you continue to see this message." Anyone know what's going on? I really wanted to put a bet on today... Link to comment Share on other sites More sharing options...
JRE Posted June 14, 2017 Share Posted June 14, 2017 Hey! I have examined it all but find no good solution. That you have checked the card is not too old and you enter the correct number I suppose you have done. It is best to contact the Help Center. Good luck! Link to comment Share on other sites More sharing options...
JeppeL Posted June 14, 2017 Share Posted June 14, 2017 I'll try and look into it @ianbeany and get back to you with a response soon as possible :) Former Community Manager Link to comment Share on other sites More sharing options...
ianbeany Posted June 14, 2017 Author Share Posted June 14, 2017 Ok I'll wait for you to get back to me. Thanks for the replies guys 😃 Link to comment Share on other sites More sharing options...
JeppeL Posted June 14, 2017 Share Posted June 14, 2017 They just got back to me @ianbeany and the deposit function should be working for you in 10 minutes -sorry for the inconvenience :) Former Community Manager Link to comment Share on other sites More sharing options...
ianbeany Posted June 14, 2017 Author Share Posted June 14, 2017 Working now. Thanks very much Jeppe 😃 Link to comment Share on other sites More sharing options...
alex1204 Posted June 14, 2017 Share Posted June 14, 2017 hi,since this afternoon i can't do a deposit, it says "belgium-uvj-3dsecure.wlp-acs.com take too long to respond" Link to comment Share on other sites More sharing options...
JeppeL Posted June 14, 2017 Share Posted June 14, 2017 @alex1204 I see this was fixed and working again for at least a week, sounds like it was an issue with the connection to the server./Jeppe Former Community Manager Link to comment Share on other sites More sharing options...
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