startelver Posted June 16, 2016 Share Posted June 16, 2016 I am at the final table in the tournament and everything just freeze, the whole lobby . Whats going on???? Link to comment Share on other sites More sharing options...
jonny2192 Posted June 16, 2016 Share Posted June 16, 2016 Frozen for everybody on Twitch as well You can exchange UO tickets again all is unicorns and rainbows in Unibet land. Link to comment Share on other sites More sharing options...
startelver Posted June 16, 2016 Author Share Posted June 16, 2016 Amazing , Im playing in the P5 series , and my first final table and then this happens!!!! :smileymad: Link to comment Share on other sites More sharing options...
Tk69 Posted June 16, 2016 Share Posted June 16, 2016 ????? Link to comment Share on other sites More sharing options...
JeppeL Posted June 16, 2016 Share Posted June 16, 2016 I'm terribly sorry , there is a technical issue with the poker client at the moment, we're working on getting it fixed ASAP. Former Community Manager Link to comment Share on other sites More sharing options...
aliamiri Posted June 16, 2016 Share Posted June 16, 2016 blinds 2K/4K right at start of sng :D hilarious Link to comment Share on other sites More sharing options...
yoloswag7000 Posted June 16, 2016 Share Posted June 16, 2016 im at the p5 final table to, should we just wait...? how will it be solved if it isnt fixed in a short time Link to comment Share on other sites More sharing options...
TG Posted June 16, 2016 Share Posted June 16, 2016 Yeah this is terrible. I'm back playing att unibet since yesterday after a long very long pause. I really hope this is fixed soon and I will finnish my tournaments and then go back to pokerstars Link to comment Share on other sites More sharing options...
Mynona Posted June 16, 2016 Share Posted June 16, 2016 I'm at a final table .. and game is frozen for 35 minutes now ..... Link to comment Share on other sites More sharing options...
startelver Posted June 16, 2016 Author Share Posted June 16, 2016 And the blinds are just running away which is the worst part of this . At least you have to stop the time from running!!!!!! Link to comment Share on other sites More sharing options...
KaliChtul Posted June 16, 2016 Share Posted June 16, 2016 You and me both, mate, you and me both. And I guess Mynona as well. Link to comment Share on other sites More sharing options...
startelver Posted June 16, 2016 Author Share Posted June 16, 2016 Seriously I don't have time for this , one hour and nothing new. If you cancel we need to play the final table again if possible , this is the p5 series with a very important leaderboard. Link to comment Share on other sites More sharing options...
KaliChtul Posted June 16, 2016 Share Posted June 16, 2016 I second what startelver said. Link to comment Share on other sites More sharing options...
yoloswag7000 Posted June 16, 2016 Share Posted June 16, 2016 i think they will cancel it guys Link to comment Share on other sites More sharing options...
Jami-Unibet Posted June 16, 2016 Share Posted June 16, 2016 , when you have the time, can you shortly explain how the refunds work in cases like this, please! Hopefully you'll get it fixed soon! :) ps. I'm also stuck in 2 deep tournaments :( Satisfied with the community? | Read our guidelines? | Meet the team | Seen our latest blog posts? Link to comment Share on other sites More sharing options...
KaliChtul Posted June 16, 2016 Share Posted June 16, 2016 At least the levels stopped increasing.Anyhow, anything but cancelling or replaying would not fly, imho.I expect my money to be refunded, this leg cancelled and a couple of free tickets for the inconvinience on top. Link to comment Share on other sites More sharing options...
startelver Posted June 16, 2016 Author Share Posted June 16, 2016 Yeah it looks that way . We try to win a Unibet Open package and lots of other prizes so to make it fair you should start the final table with the 9 players who are left another day . If it's technical possible. Link to comment Share on other sites More sharing options...
yoloswag7000 Posted June 16, 2016 Share Posted June 16, 2016 table just closed Link to comment Share on other sites More sharing options...
Jami-Unibet Posted June 16, 2016 Share Posted June 16, 2016 I doubt the free ticket thing is going to happen. (Still not losing hope tho! :smileywink: ) When there is technology involved, something like this is bound to happen bro. That's why T&Cs are created. You'll get a refund of sorts, that's for sure. Just wait patiently and they'll tell you what it is. :) Satisfied with the community? | Read our guidelines? | Meet the team | Seen our latest blog posts? Link to comment Share on other sites More sharing options...
KaliChtul Posted June 16, 2016 Share Posted June 16, 2016 Something happened, my table now closed.Any updates? Link to comment Share on other sites More sharing options...
OldBurf Posted June 16, 2016 Share Posted June 16, 2016 ^ yup same here Not actually Old. Link to comment Share on other sites More sharing options...
startelver Posted June 16, 2016 Author Share Posted June 16, 2016 Well the support should give us an update in this thread soon I hope. Link to comment Share on other sites More sharing options...
Mynona Posted June 16, 2016 Share Posted June 16, 2016 Table closed .. and no prizes paid .... can you keep us informed of what to do with suppport to get paid about running tournaments ? Link to comment Share on other sites More sharing options...
Keyser Posted June 16, 2016 Share Posted June 16, 2016 @startelver wrote: Well the support should give us an update in this thread soon I hope. Ever so often they have updated here... Rest asured, they are working on it..Don't worry. Be happy. :smileyhappy: British Open 2016 Champion Link to comment Share on other sites More sharing options...
OldBurf Posted June 16, 2016 Share Posted June 16, 2016 @startelver wrote: Well the support should give us an update in this thread soon I hope. Not sure if you seen or not but they started a new one in Help section.https://www.unibetcommunity.com/t5/Service-Announcements/Issue-with-poker-client-16-06-2016/m-p/8355#M2 Not actually Old. Link to comment Share on other sites More sharing options...
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