Jump to content

This program can only be installed on versions of windows designed for the following processor x64


Rosjon
  • Priority: Status: New

There is a block when installing the client on my new Windows 11 Surface Copilot machine. Emulation should be able to run the client even if it x64 on an arm64 pc, just remove the x64 check when installing. Ipoker client works just fine.


User Feedback

Recommended Comments

For the next 5 days you might be able to use the special build for crash issues that's at the top of https://www.unibetcommunity.com/bugreports/ . This is basically a portable version that doesn't require installing, but might not work after the next update on the 26'th, or maybe it will update just fine. 

If all is good with it, it  would also confirm to unibet that it's safe to just remove that check on the installer I guess 🤷‍♂️

  • Thanks 1
Link to comment
Share on other sites

It's not as simple as that, unfortunately.

Imo we'd first need to test the compatibility (and we don't have such a machine for QA at the moment), and even then we might need to add a disclaimer saying the app isn't built for ARM/there's limited compatibility. It's a public holiday in Sweden today and also some vacation in the team, but I'll be following up on it next week.

After next release you could contact me to get another of the special builds, so you're good for the summer at least

  • Like 1
Link to comment
Share on other sites

As suspected the update was not able to update, same problem as when installing. Tried the new portable version that is linked to under bugreports. Unfortunately this didnt work. Strange that the exe has changed name from poker.exe to Unibet Poker.exe and the zipfile has the suffix prod.Well didnt work and this is the log:

*** Logging started
[26-06-2024 13:28:48] Unibet Poker 3.38.0.7100
    OS              : Windows 10
    GPU vendor      : Undefined
    GPU model       : Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Adreno(TM) GPU
    GPU driver      : 11.0
    Max texture size: 8192
[26-06-2024 13:28:48] Initializing startup module...
[26-06-2024 13:28:48] Could not create Startup game module
*** Logging started
[26-06-2024 13:32:46] Unibet Poker 3.37.5.6996
    OS              : Windows 10
    GPU vendor      : Undefined
    GPU model       : Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Adreno(TM) GPU
    GPU driver      : 11.0
    Max texture size: 8192
[26-06-2024 13:32:46] Initializing startup module...
[26-06-2024 13:32:46] [CASsetsManager] Texture Atlas atlas_poker_startup successfully loaded. TrnId: 1, uc: 7
[26-06-2024 13:32:46] [CASsetsManager] Texture Atlas atlas_branding successfully loaded. TrnId: 1, uc: 5
[26-06-2024 13:32:46] [CASsetsManager] Texture Atlas poker_loading_screen_animation successfully loaded. TrnId: 1, uc: 220
[26-06-2024 13:32:47] [Startup] HTTP 200, state: 4
[26-06-2024 13:32:47] [Startup] HTTP 200, state: 8
[26-06-2024 13:32:47] Initializing remote assets...
[26-06-2024 13:32:47] [Startup] HTTP 200, state: 10
[26-06-2024 13:32:54] Application terminating
*** Logging started
[26-06-2024 13:32:57] Unibet Poker 3.38.0.7100
    OS              : Windows 10
    GPU vendor      : Undefined
    GPU model       : Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Adreno(TM) GPU
    GPU driver      : 11.0
    Max texture size: 8192
[26-06-2024 13:32:57] Initializing startup module...
[26-06-2024 13:32:57] Could not create Startup game module
*** Logging started
[26-06-2024 13:33:01] Unibet Poker 3.38.0.7100
    OS              : Windows 10
    GPU vendor      : Undefined
    GPU model       : Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Adreno(TM) GPU
    GPU driver      : 11.0
    Max texture size: 8192
[26-06-2024 13:33:01] Initializing startup module...
[26-06-2024 13:33:01] Could not create Startup game module
*** Logging started
[26-06-2024 13:34:46] Unibet Poker 3.38.0.7100
    OS              : Windows 10
    GPU vendor      : Undefined
    GPU model       : Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Adreno(TM) GPU
    GPU driver      : 11.0
    Max texture size: 8192
[26-06-2024 13:34:46] Initializing startup module...
[26-06-2024 13:34:46] Could not create Startup game module
 

Link to comment
Share on other sites

Same problem when trying to run this on my old computer. First time the was a Windows Defender Smart Screen message but i chose run anyway. Application did not start. Now when I try its the same as on my ARM64 machine: 

[26-06-2024 17:24:36] Unibet Poker 3.38.0.7100
    OS              : Windows 10
    GPU vendor      : AMD
    GPU model       : AMD Radeon (TM) Graphics
    GPU driver      : 11.0
    Max texture size: 8192
[26-06-2024 17:24:36] Initializing startup module...
[26-06-2024 17:24:36] Could not create Startup game module

Link to comment
Share on other sites



Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now

×
×
  • Create New...